Emotional intelligence is the ability to identify, use, understand, and manage your emotions in positive and constructive ways. It’s about recognizing your own emotional state and the emotional states of others. Emotional intelligence is also about engaging with others in ways that draw people to you.
There is a certification course for ‘Emotional Intelligence’. Even though I work in the nursery trade I still take an interest in a range of topics relevant to Community Development. I was very interested in this weeklong workshop/certification program offered by sixseconds:
http://www.6seconds.org/training/certification.html
Zest Practices 